Sales Policy
At Cookcredit, we strive to provide excellent products and services to our customers. Our Sales Policy outlines the terms and conditions related to purchasing flowers and floral arrangements through our website.
1. Product Availability
- We make every effort to display accurate availability information on our website. However, due to seasonal changes and high demand, certain flowers or arrangements may become unavailable. In such cases, we reserve the right to offer similar substitutes of equal or greater value.
2. Pricing
- All prices listed on the website are in USD and are subject to change without notice. We strive to ensure that our pricing is accurate, but we reserve the right to correct any errors or omissions.
3. Payment
- We accept major credit cards, debit cards, and online payment systems like PayPal. Payment must be made in full at the time of purchase. All transactions are processed securely using encryption technology to protect your personal and financial information.
4. Order Processing
- Orders are typically processed within 1-2 business days. However, during peak periods or holidays, processing times may be longer.
5. Shipping and Delivery
- We offer same-day delivery in select locations for orders placed before 12:00 PM local time. Standard delivery times range from 1-3 business days, depending on your location.
- International delivery is not currently available.
6. Order Cancellations
- Orders can be canceled for a full refund if the cancellation is made at least 24 hours before the scheduled delivery. After that time, orders may be non-refundable due to the perishable nature of our products.
For questions regarding your order, please contact us at [email protected]
