Human access
Accessibility
Updated August 21, 2026
CookCredit is built for real people in real working environments. Access is part of product quality, not a separate finishing step. We aim to align our public web experiences with WCAG 2.2 Level AA and continue improving through testing and feedback.
Our approach
We design for different devices, input methods, sensory needs, movement, attention, language, and levels of technical familiarity. We use plain language where possible and try to preserve human review when an automated result can affect a person.
Features on this company site
- Semantic headings, landmarks, and descriptive link text.
- Keyboard-accessible navigation and visible focus indicators.
- A skip link that moves directly to the main content.
- Responsive layouts that reflow for narrow screens and magnification.
- Color contrast designed for readable text and controls.
- Reduced-motion support that stops autoplay video when the device requests it.
- Muted demonstration footage with its essential meaning explained in adjacent text.
- Touch targets designed for comfortable mobile use.
Camera and physical interactions
A camera, NFC tag, QR code, or physical task will not work equally well for every person or situation. Product teams and participating organizations should provide a reasonable alternative when a camera assessment, gesture, device capability, or physical movement creates a barrier. Contact us to request an alternative format, assessment path, or other accommodation.
Known limitations
Some linked product demos and third-party destinations may not yet meet the same accessibility target as this company site. Camera analysis may also be affected by lighting, device performance, positioning, mobility, or assistive equipment. We are working to describe those limits clearly and avoid treating a difficult capture as proof of a person's ability.
Feedback and accommodations
If something is difficult to see, hear, understand, navigate, or operate, tell us what page or feature you were using, the device and browser if known, and the accommodation that would help. Email connectwithus@cookcredit.com.
Our WCAG 2.2 Level AA statement is a continuing design target, not a claim that every CookCredit product or third-party destination has completed an independent conformance audit.